Legal Information

Last updated: 28 May 2026

PVGround: Terms of Service

These terms govern use of the PVGround solar design software and the pvground.com website. By accessing the platform or using our services, you agree to these terms.

1. Access and license rights

You receive a personal, non-transferable, revocable license to use PVGround for your organization's internal business processes only. PVGround retains ownership; the software is licensed, not sold. Login credentials are personal and must not be shared. Free trial access (14 days) ends automatically when the trial period expires.

2. Acceptable use

You must not: • Reverse engineer, decompile, or disassemble the software or its algorithms. • Inject malware or harmful code into our infrastructure. • Scrape or collect data from our systems using bots or crawlers. • Resell, rent, or distribute the platform as your own service. Demo and key request forms must be submitted with accurate information.

3. Intellectual property

PVGround owns all intellectual property in the platform, documentation, algorithms, and interface. Use does not grant ownership. Feedback you provide may be used without compensation.

4. Confidentiality

You must protect proprietary information, summaries, and reports obtained from PVGround for five years after you stop using the platform. Personal data processing is described in our Privacy Policy.

5. Service continuity and engineering responsibility

The platform and software are provided "as is" without warranty of uninterrupted access or absolute accuracy of designs. You are responsible for installing updates. The software is an engineering aid; verifying calculations, drawings, and quantities is entirely your responsibility.

6. Limitation of liability

To the fullest extent permitted by law, PVGround is not liable for indirect losses, data corruption, or loss of commercial revenue. Direct liability is limited to amounts actually paid under applicable insurance coverage.

7. Termination

We may suspend or terminate access immediately if you breach these terms, leave your organization, or your subscription ends.

8. Governing law

These terms are governed by the laws of the Republic of Turkey. Ankara courts and enforcement offices have exclusive jurisdiction.

Privacy Policy (KVKK Notice)

1. Data controller

Data controller: PVGround Contact: info@pvground.com

2. Personal data collected

We may collect identity and contact details (name, email, phone, company), license and technical usage data (device ID, license information, app version), website security and access logs (IP address, browser information, pages visited), and (only with your consent) analytics data.

3. Purposes and legal bases

Your personal data is processed for license management and technical support, responding to demo and license requests, website security, fulfilling legal obligations, and (with your explicit consent) product development analytics.

4. Retention periods

Your personal data is retained for as long as required for the processing purpose, unless you request otherwise. Retention may be extended where required by law; data is deleted or anonymized when the purpose no longer applies.

5. Data transfers

Data may be transferred to: • Google Firebase (license and visitor logs) • Google Workspace / Google Sheets (visitor and consent logs) • Google Analytics 4 and Microsoft Clarity (only with analytics consent) • Supabase (accounts and testimonials) Cross-border transfers follow KVKK Article 9 safeguards.

6. Project privacy (software)

DWG files and calculations created with PVGround remain on your local computer by default; project content is not uploaded to our servers.

7. Your rights

Under KVKK Article 11 you may request information, correction, deletion, objection, and compensation. Contact info@pvground.com; we respond within 30 days.

8. Security

We protect personal data with technical and organizational measures against unauthorized access. Breaches are handled according to legal notification duties.

Cookie Policy

This policy explains cookies and similar technologies on pvground.com. Non-essential cookies are placed only with your explicit consent. Manage preferences via the footer "Cookie settings" link or the first-visit banner.

NamePurposeCategoryDurationProvider
pvground_cookie_consentStores your cookie preferencesNecessary12 monthsPVGround
pvground_session_id (sessionStorage)Anonymous session and access loggingNecessarySessionPVGround
_ga, _gidVisitor statisticsAnalytics (consent required)GA4 defaultGoogle
_clck, _clskHeatmaps and session replayAnalytics (consent required)Clarity defaultMicrosoft
i18next / languageRemembers selected languagePreferences (consent required)Persistent / sessionPVGround

You may change cookie preferences anytime via "Cookie settings" in the footer. Withdrawing analytics consent disables related cookies and scripts; essential access logs (IP, page) may continue for security and operations as described in our Privacy Policy.